Privacy Policy for Mindful Flow Yoga
At Mindful Flow Yoga, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, participate in our classes, or interact with our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: Name, email address, postal address, phone number, date of birth, and payment information when you register for classes, make purchases, or subscribe to our newsletter.
- Health Information: Limited health-related details (e.g., injuries, medical conditions) voluntarily provided by you to ensure a safe and tailored yoga practice. This information is treated with the utmost confidentiality.
- Usage Data: Information on how the service is accessed and used, such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
We ensure that all data collected is relevant and necessary for the purposes outlined in this policy. We do not collect information that is not directly related to providing our services or improving your experience with Mindful Flow Yoga.
2. How We Use Your Information
The information we collect is used in several ways to enhance your experience and deliver our services effectively:
- To provide and maintain our Service, including managing your class bookings and memberships.
- To notify you about changes to our Service, such as schedule updates or new class offerings.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service and identify trends.
- To detect, prevent, and address technical issues.
- To send you marketing and promotional communications about our services, special offers, and events that we believe may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
We are committed to using your data responsibly and only for the purposes for which it was collected, ensuring transparency and respect for your privacy.
3. Data Security and Retention
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information:
- We use secure servers and encryption technologies (SSL) to protect data transmitted online.
- Access to your personal data is restricted to employees who need the information to perform a specific job (e.g., billing or customer service).
- We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
4. Disclosure of Your Information
Mindful Flow Yoga will not sell your personal data to third parties. We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Mindful Flow Yoga.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
5. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. Mindful Flow Yoga aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
6. Links to Other Sites & Children's Privacy
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy & Contact Us
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: Contact Us
- By phone number: +44 20 7234 5678
- By mail: 42 Regent Street, London, W1B 3RE, United Kingdom
